Bob Cooper

CEO, Co-founder

bob.cooper@swampfoxinc.com | 803.451.4545

While at Avaya, Bob was Chief Architect for the Avaya Voice Portal's product line, and was responsible for its overall architecture since its inception. In this role, he was responsible for technical direction/strategy, and, together with product management, owned feature content and product definition. As the lead architect, Bob was called on consistently to support the sales and deployment efforts of Avaya's biggest and most critical customers. In addition to the Voice Portal platform, Bob was also responsible for Avaya's UCC Speech (now renamed one-XTM Speech) and the Intelligent Call Routing (ICR) products.

Prior to the acquisition of Conita by Avaya, Bob was Conita's Chief Technology Officer (CTO) and was responsible for corporate strategy, technical direction and strategic partnerships. In this role, he owned Conita's most strategic relationships - Avaya, SAIC/Telcordia, and Captaris. As CTO, he worked hand in hand with the CEO in everything from fund raising to product direction and strategic personnel decisions. During the earlier days of Conita, Bob co-authored the UCC user interface and ran the professional services, product management and research groups. Conita was a venture-backed startup (General Magic and SAIC Ventures) which was acquired by Avaya in 2002.

Bob was with NCR for 13 years before joining Conita. At NCR, Bob worked in the server architecture team and started his career doing graphics hardware design. Bob holds many patents in the area of computer architecture and user interface design.

Bob graduated from the University of Florida with a Bachelor of Science and Master's degrees in Electrical Engineering. He is a part-time adjunct professor at the University of South Carolina, where he teaches Electrical Engineering.

Bob was raised in Florida, but now lives in Columbia with Tammy and their four children.

Rick Ulmer

President, Co-founder

rick.ulmer@swampfoxinc.com | 803.451.4550

Most recently, Rick oversaw the Avaya Voice Portal's MPP development effort. He was responsible for managing a team of seasoned engineers, and was also responsible for the implementation of some of Voice Portal's most complex components.

Prior to joining Avaya Rick was co-founder and Vice President of Engineering for Conita, where he recruited a top notch team of engineers, who built one of the most powerful speech platforms on the market. Rick has extensive experience in all aspects of computer software and software architecture. He served as a member of Conita's Board of Directors from its creation until the Avaya acquisition.

Before starting Conita, Rick was head of the Columbia division for General Magic and was a co-founder for Conterra software. Prior to this Rick worked at NCR and was responsible for NCR's SMP adaptation of Windows NT, a new operating system at the time.

Rick graduated with a Bachelor of Science and Master's degrees in Electrical and Computer Engineering from the University of South Carolina. He was raised in Orangeburg, SC, but now lives with Lisa and their four sons in Columbia.